Refund & Returns Policy
Effective Date: April 24, 2026 Last Updated: April 24, 2026
Overview
At Slice Wellbeing, your satisfaction is our priority. We stand behind the quality of our products and want you to feel confident in every purchase. Please read our policy carefully before placing an order.
Digital Products & Online Programs
All digital products, online courses, memberships, and downloadable content are non-refundable once accessed or downloaded. This includes but is not limited to:
- – Digital wellness programs
- – Downloadable guides and resources
- – Subscription-based memberships (once a billing cycle has started)
If you experience a technical issue that prevents access to your purchase, please contact us within 7 days of purchase and we will work to resolve it promptly.
Physical Products
If you received a physical product that is damaged, defective, or incorrect, we offer the following:
- – Replacement or Refund: Submit a request within 7 days of receiving your order.
- – Proof Required: Please provide your order number and clear photos of the issue.
- – Return Shipping: We will cover return shipping costs for damaged or incorrect items.
Items returned due to change of mind are eligible for store credit only, and the return shipping cost is the responsibility of the customer.
Eligibility for Refunds
To be eligible for a refund or return, the following conditions must be met:
- The request is submitted within the eligible window stated above
- The item is unused and in its original condition and packaging (for physical goods)
- Proof of purchase is provided
We reserve the right to decline refund requests that do not meet these criteria.
Non-Refundable Items
The following are not eligible for refunds:
- – Sale or promotional items
- – Gift cards
- – Digital downloads that have been accessed
- – Services that have already been rendered
How to Request a Refund
To initiate a refund or return, please contact our support team:
📧 Email: info@slicewellbeing.com 🌐 Website: www.staging.slicewellbeing.com
Please include the following in your message:
- – Full name
- – Order number
- – Reason for the request
- – Photos (if applicable)
We aim to respond to all requests within 2–3 business days.
Refund Processing
Once your refund is approved:
- – Refunds will be credited back to your original payment method within average of 7–14 business days, depending on your bank or card issuer.
- – You will receive a confirmation email once the refund has been processed.
Chargebacks & Disputes
We encourage you to contact us directly before initiating a chargeback with your bank or payment provider. We are committed to resolving any issues fairly and promptly. Unauthorized chargebacks may result in the suspension of your account.
Contact Us
If you have any questions about this policy, please reach out to us at:
Slice Wellbeing 📧 info@slicewellbeing.com 🌐 staging.slicewellbeing.com
This policy is subject to change without prior notice. Any updates will be reflected on this page.